Cancellation, Exchange, and Refund Policy

1. Cancellation Policy:

Order Cancellation: Customers can cancel orders placed on runwayshopy.com before they are shipped or processed. To cancel, please contact our customer support team at info@runwayshopy.com

Refund Process: Refunds for cancelled orders will be processed within 7 working days. Refunds will be issued in the original mode of payment used during the purchase.

2. Exchange Policy:

Product Exchange: We offer exchanges for products damaged during transit or if the wrong product is delivered. Please notify us within +91-9151521837 days of receipt for eligible exchanges.

Exchange Procedure: Contact our customer support team to initiate an exchange request. Ensure the product is unused and in its original packaging with all tags intact.

3. Return And Refund Policy: 7 Days Return And Refund Policy. The refund amount will be credited to the original payment method used during the purchase.

4. Compliance with RBI Guidelines:

runwayshopy.com complies with the guidelines set by the Reserve Bank of India (RBI) for electronic payments and refunds. We adhere to all applicable regulations to ensure secure transactions and customer protection.
5. Contact Us:

For any queries or assistance regarding our cancellation, exchange, and refund policy, please reach out to our customer support team at +91-9151521837 Email : info@runwayshopy.com .